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Gift Certificate Terms & Conditions

Terms of use of Mesmer Jewellery Ltd gift certificates.

Last updated: 21 April 2021

1. These terms and conditions tell you about the legal terms and conditions which apply to your purchase and use of physical Mesmer Jewellery Ltd gift certificates.

2.These gift certificate terms apply to pounds sterling gift certificates purchased online through the Mesmer Jewellery Ltd website ( All gift certificates are issued in pounds sterling.

3.The gift certificate is valid for 12 months from the date of dispatch. The date of expiry is written on the gift certificate.

4.A gift certificate cannot be used after the expiry date, including gift certificates issued with new balances following a purchase whereby the full gift certificate value wasn't used in a previous transaction. We have no obligation to remind or inform you of a gift certificate's expiry and it is your sole responsibility to ensure that the balance is used in full prior to expiry.

5.Gift certificates may be used to pay for the whole or part of an online order. If the order amount exceeds the amount of the gift certificate, the balance of the order must be paid, in full, by the person placing the order.

6.If there is a balance left of the value of the gift certificate after an order (i.e the gift certificate value is £25.00 but the total order was £10.00), then a new gift certificate will be issued to the value of the balance unused. The new gift certificate will retain the original expiry date. The value of the order includes postage costs.

7. Only one gift certificate can be used per online order.

8.Gift certificates can only be redeemed online at:

9.Gift certificates are not valid during sale or in conjunction with any special promotions.

10.Gift certificates are issued with a unique, one time use, code which needs to be entered at checkout to receive a reduction of the gift certificate value.

11.Gift certificates are non-refundable and cannot be exchanged for cash, in part or full.

12.Gift certificates are non-transferable nor redeemable for cash.

13.Gift certificates cannot be used to purchase gift certificates.

14.You are solely responsible for the safe keeping and security of your gift certificate. Mesmer Jewellery Ltd is unable to replace or reimburse for lost, stolen, damaged or destroyed gift certificates.Mesmer Jewellery Ltd is unable to replace or reimburse gift certificates lost as a result of fraud and cannot be held responsible for any gift certificate that is lost as a result of fraud.

15.Any goods paid for with a gift certificate that are subsequently returned for a refund will be credited to the original gift certificate.

16.If a partial refund is made for any purchase using a Mesmer Jewellery Ltd gift certificate and another method of payment, then any refund amount owing will be credited to your gift certificate in the first instance.

17.If the total to be refunded is more than originally paid by Mesmer jewellery Ltd gift certificate, then any remaining refund balance will be refunded to the other payment method of payment used by you (i.e debit/credit card or PayPal).

18.Personal data relating to your purchase or use of a gift certificate will be used in accordance with current applicable data protection and privacy legislation.

19.These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

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