April 2022 update:

Due to the high numbers of covid cases, Royal Mail are taking longer than their promise to deliver some parcels currently.

99% of the deliveries do eventually get delivered, however not within their stated delivery promise.

Royal Mail will not process claims for lost / late deliveries until 10 working days have passed.

We appreciate your patience in waiting to contact us about late / missing orders until 10 working days have passed from the date of your despatch confirmation email. Thank you.

 

 

Delivery Information - UK

Orders received by 12.00 noon (GMT) are posted the same day, Monday - Friday (excluding public holidays). Orders placed after 12.00 noon (GMT) will normally be posted the same day however it could be on the next working day (excluding public holidays).

All orders are delivered by Royal Mail and delivery times are subject to Royal Mail.

Delivery is Monday - Saturday, excluding public holidays.

Unfortunately, an item may sometimes go missing in the post. We are unable to process any claim for an item that has not been delivered, unless 15 working days have passed.

All claims must be made within 28 working days of the dispatch date (for your dispatch date check your 'Dispatch Confirmation' email).

International Delivery

We currently ship to; USA, Canada and Australia.

Orders placed by 12.00 noon (GMT) Monday - Friday will be posted the same day (excluding public holidays). Orders placed after 12.00 noon (GMT) will normally be posted the same day however it could be on the next working day (excluding public holidays). 

All orders are delivered by Royal Mail (see chosen tariff for delivery times).

Delivery is Monday - Saturday, excluding public holidays.

Any customs/local taxes are the responsibility of the buyer.

Unfortunately an item may sometimes go missing in the post. We are unable to process any claim for an item that has not been delivered unless 15 working days have passed.

All claims must be made within 28 working days of the dispatch date (for your dispatch date check your 'Dispatch Confirmation' email).